The City of Kankakee has partnered with Utility Service Partners, a HomeServe Company, to offer protection for homeowners against repairs to water and sewer service lines. The coverage is voluntary and available at affordable monthly or annual prices. Founded in 2003, Utility Service Partners now partners with over 500 leading cities and municipalities in the US to provide repair service plans that offer peace of mind and convenience under the name Service Line Warranties of America (SLWA).

 

“Many homeowners do not know that damage to the service lines on their property is their responsibility to repair,” said Chasity Wells-Armstrong, Mayor. “In the event of a service line emergency, the homeowner is responsible for scheduling the repair and covering the associated cost. As the Kankakee homes age along with the infrastructure serving them, these repair plans provide homeowners with an optional peace of mind solution so they can be better prepared in the event of these unexpected repairs.”

 

The Service Line Warranty Program protects against repairs needed to pipes on homeowners’ property. Repairs to these pipes are not covered by basic homeowners insurance or by the City of Kankakee. If a customer’s line is in need of repair, a simple call to the SLWA 24-hour hotline will dispatch a local, licensed contractor familiar with local code. There are no service fees or deductibles.

 

Many factors contribute to the life expectancy of a service line including the age, type of piping material, soil conditions and installation quality - all factors which are covered through the SLWA protection program. This program is voluntary for residents and provided at no cost to the City of Kankakee and no public funds are used to promote or administer the program.

 

“Our service plans not only cover the cost of the repair; they also provide homeowners with reputable, local contractors who will do the best possible job,” said John Kitzie, CEO of Utility Service Partners parent HomeServe USA. “We’re thrilled to be partnering with the City of Kankakee and look forward to the opportunity to provide Kankakee homeowners with the assistance they need when faced with a home repair emergency.”

 

Utility Service Partners, a HomeServe Company and the consumer facing brand, Service Line Warranties of America, are recognized as the nation's largest and most trusted source of utility line plans endorsed by the National League of Cities (NLC). The company is committed to customer service, ethical marketing practices and maintaining an A+ accredited rating with the Better Business Bureau. For questions about this service, or to enroll, please contact SLWA at 866-922-9006 or visit www.slwofa.com.

 

About Utility Service Partners and Service Line Warranties of America

 

Utility Service Partners (USP) and Service Line Warranties of America (SLWA) are part of HomeServe USA Corp (HomeServe), a leading provider of home repair solutions serving over 3.7 million customers across the US and Canada. Founded in 2003, the SLWA brand has become the trusted source of utility line protection programs endorsed by the National League of Cities. Together with HomeServe, SLWA is dedicated to supplying best-in-class repair plans and delivering superior customer service to consumers through over 600 leading city, municipal and utility partners.

 

For more information, contact Mayor Wells-Armstrong’s office at (815) 933-0500.  Visit us at citykankakee-il.gov.

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